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Shipping Policy
We are committed to ensuring that your orders are delivered promptly and safely. Our shipping process begins with order processing within 1-2 business days, followed by dispatch through reliable carriers. Delivery times vary based on your location, typically ranging from 3-7 business days. We provide tracking information for every order, so you can monitor your shipment’s progress. Please note that shipping times may be extended during peak seasons or due to unforeseen circumstances, and we appreciate your patience and understanding.
Refund Policy
Your satisfaction is important to us, and if you're not completely happy with your purchase, our refund policy is here to help. You may request a refund within 14 days of receiving your order. To initiate a refund, please contact our customer service team with your order details and reason for the request. Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method, and you will be notified once the refund is complete.
Cancellation / Return / Exchange Policy
We understand that sometimes plans change, and you may need to cancel, return, or exchange a product. Cancellations can be made within 24 hours of placing your order by contacting our support team. If you wish to return or exchange an item, please notify us within 7 days of delivery. Products must be in their original condition, unused, and with all packaging intact. Once we approve your request, we will provide instructions for returning the item. We aim to process returns and exchanges swiftly to ensure your satisfaction.